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Foundational Stage: Process Mapping & Workflow Visualization

Professional Process Mapping & Workflow Analysis

Metrix Ltd helps SMEs visualize and understand how work actually flows across their business - creating operational clarity before standardization, optimization, and AI readiness. We map how work is actually performed to uncover inefficiencies, risks, and improvement opportunities.

Explore our Process Mapping B2B service 

Metrix Transformation Framework

This service belongs to the Foundational Stage (Phase 2 - Visualize) of the Metrix Process & AI Transformation Framework.

It is used to visualize how work actually happens across your organization before standardization and improvement begin.

Your Maturity Jurney

       Foundational → SIPOC + Process Mapping (this service)

  • Structuring → SOP Development & Standardization

  • Optimization → DMAIC Improvement

  • AI Acceleration → automation & AI readiness

Process Mapping & Workflow Analysis

We document and visualize your business processes to help you understand:

  • how work actually flows

  • where delays and inefficiencies occur

  • where responsibilities and handoffs break down

This creates the operational visibility required before SOP development and process optimization.

What We Do
  • Process discovery interviews

  • Workflow visualization

  • Cross-functional process mapping

  • Identification of bottlenecks and delays

  • Role and handoff clarification

  • AS IS process documentation

  1. Stakeholder Interviews – Understand how work is actually done

  2. Process Discovery – Identify activities, roles, inputs, and outputs

  3. Process Mapping – Visualize workflows and handoffs

  4. Analysis & Validation – Identify gaps, risks, and improvements

  5. Final Process Maps – Ready for optimization, SOPs, or training​​

What You Get
  • Clear visual process maps

  • Defined process activities and flow

  • Improved process visibility across teams

  • Identified inefficiencies and risks

  • Strong foundation for SOP development

  • Better operational understanding and alignment

Delivery Approach

We work directly with stakeholders to map how processes are actually executed, not how they are assumed to work.

Our process mapping approach combines:

  • stakeholder interviews

  • workflow analysis

  • process visualization

  • operational gap identification

TIMELINE

10 - 20 business days per process

(depending on complexity and stakeholder involvement)

INVESTMENT

€960 - €2,760 per process

Final pricing depends on:

  • process complexity

  • number of departments involved

  • stakeholder availability

  • level of workflow detail required

WHEN THIS SERVICE IS RIGHT FOR YOU

Use Process Mapping when:

  • processes are unclear or undocumented

  • teams execute work differently

  • responsibilities and handoffs are unclear

  • inefficiencies or delays are difficult to identify

  • your business is preparing for SOP development or optimization

WHEN THIS SERVICE IS NOT RIGHT

This is NOT the right stage if:

  • your process is already fully documented and standardized

  • your focus is performance optimization and measurable improvement

In that case, move to:

  • SOP Development (Structuring Stage)

  • DMAIC Improvement (Optimization Stage)

WHAT COMES NEXT

Once processes are clearly visualized and understood, the next stage is:

Structuring Stage: SOP Development & Standardization

START HERE

Not sure if your process is ready for optimization?​​

Why Businesses Work With Metrix Ltd
  • Structured transformation framework

  • SME-focused operational approach

  • Practical process standardization

  • Lean Six Sigma expertise without enterprise complexity

  • Clear progression from structuring → optimization → AI readiness

Meet the Team

At Metrix, we pride ourselves in having only certified Lean Six Sigma and PMPs on our team.

We have strict minimum requirements and do not compromise on the quality of our professionals.

Our team of certified consultants is dedicated to helping your business grow and succeed.

Photo OM.jpg

Certified Lean Six Sigma Black Belt and PMP

Orlin Markov

  • LinkedIn

Founder & CEO

Orlin@metrixltd.com

+359 876 153 098

Orlin is seasoned professional with 13 years track record in cross-disciplinary, cross-functional and cross-cultural strategic projects. Orlin is certified Lean Six Sigma Black Belt (IASSC), PMP (PMI) and ASQ professional member that brings a unique combination of skills and expertise to every project. 

FAQ

Get a Quote

Ready to take your business to the next level?
Let's talk about how our experts can help you achieve your goals.
Please don't hesitate to reach out and get the conversation started!

Call: +359 876 153 098    Mail: info@metrixltd.com 

FIND ME ON WHATSAPP

@Orlin - Me3x Metrix Ltd.

@Me3x Metrix Ltd.

FIND ME ON VIBER

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