What are process mapping services?

Process mapping services help organizations visualize and document how business processes operate, including activities, roles, handoffs, and decision points.

Why are process mapping services important?

Process mapping helps identify inefficiencies, risks, and improvement opportunities while creating a clear foundation for SOP development and optimization.

What is the difference between process mapping and SOPs?

Process mapping visualizes how a process flows, while SOPs provide step-by-step instructions on how tasks should be performed.

Does Metrix Ltd provide process mapping for SOP creation?

Yes, Metrix Ltd uses process mapping as a core step in creating accurate and effective SOPs.

Process Mapping

Services for Businesses

Professional Process Mapping & Workflow Analysis

Metrix Ltd helps organizations visualize and understand their business processes through structured process mapping. We document how work is actually performed to uncover inefficiencies, risks, and improvement opportunities.

Explore our Process Mapping B2B service

What We Do

Our process mapping services include:

End-to-end process discovery
As-is process mapping
Cross-functional workflow analysis
Bottleneck and risk identification
Role and handoff clarification
Process documentation ready for SOP creation

Who This is For

Our process mapping services are ideal for:

Growing or scaling businesses
Organizations with unclear or undocumented processes
Companies preparing for SOP development
Teams facing inefficiencies or delays
Businesses undergoing change, audits, or transformation

We work with real stakeholders to map real processes, not assumptions.

Process Mapping service

Will help you to see and understand the big picture, but also zooming in what is happeniing on employee level and make informed management decisions.

This service is designed to get you started with process mapping and put in order your business AS IS. Once your appetite increase we are able to rise the volume up based on your business needs for improvement. This will lead us on our DMAIC services side where we can further improve and develop your TO BE processes.

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What You`ll Get

High-level process map and steps description - limited to 1 page, 500 words and 15 steps.

Zoom in Process map with work descriptoion on critical acrtivities - limited to 1 page, 500 words and 20 steps.

Cristal clear

Scope in: AI IS processes

Scope out: TO BE processes

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How Our Process Mapping Approach Works?

A certified LSS Black Belt consultant will work alongside you, conduct interviews and develop a process mapping specific to your business. It should feel like you hired a certified Lean Six Sigma Black Belt but without the recruitement, administrative costs, and other costs associated with doing so.

You will not have to lose time and resources for investigating and selecting process builder platforms and learn how to operate them. You will not have to waste time searching for compatible to your business model ready made process templates, lerning them or tryning to properly fit and implement them.

This means that choosing Metrix Ltd. you will rely on a certified expert involevement working for you and making sure your AS IS process is fully captured and documented.

All you need to do is reserve a fraction of your time and resources and contact us, then one of us will lead you trough the porcess of what, how and when.

Stakeholder Interviews – Understand how work is actually done
Process Discovery – Identify activities, roles, inputs, and outputs
Process Mapping – Visualize workflows and handoffs
Analysis & Validation – Identify gaps, risks, and improvements
Final Process Maps – Ready for optimization, SOPs, or training

What You Get

Clear visual process maps
Improved understanding across teams
Identified inefficiencies and risks
Strong foundation for SOP creation
Better alignment between people, process, and tools

Why Metrix Ltd

B2B consulting expertise
Practical, business-focused process mapping
Strong link between process mapping and SOP creation
Experience supporting services and training engagements
Family owned and operated firm
Tailored solutions
Reasonable pricing

Meet the Team

At Metrix, we pride ourselves in having only certified Lean Six Sigma and PMPs on our team.

We have strict minimum requirements and do not compromise on the quality of our professionals.

Our team of certified consultants is dedicated to helping your business grow and succeed.

Certified Lean Six Sigma Black Belt and PMP

Orlin Markov

Founder & CEO

Orlin@metrixltd.com

+359 876 153 098

Orlin is seasoned professional with 12 years track record in cross-disciplinary, cross-functional and cross-cultural strategic projects. Orlin is certified Lean Six Sigma Black Belt (IASSC), PMP (PMI) and ASQ professional member that brings a unique combination of skills and expertise to every project.

LSS Black Belt Certification

IASSC - International Association for Six Sigma Certification.

Stefani Markov

Certified Lean Six Sigma Black Belt, PMP, and MOS: Expert (Microsoft)

Founder & CEO

Stefani@metrixltd.com

Stefani is result-driven professional with over 16 years of experience in leading roles in Finance departments, most of which for companies in the Information Technology & Services industry.

Stefani is certified Lean Six Sigma Black Belt (IASSC), PMP (PMI) and MOS: Expert (Microsoft).