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The Space Between - Technical Slides

30% to 10%: how structure dismantled the error chain. - 5 mins read

The Space Between - Technical Slides

By Stefani Markov

Authors

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Stefani Markov

Lean Six Sigma Black Belt, PMP, and MOS: Expert(Microsoft)

Founder & CEO

Stefani@metrixltd.com

  • LinkedIn
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Orlin Markov

Lean Six Sigma Black Belt, PMP

Founder & CEO

Orlin@metrixltd.com

+359 876 153 098

  • LinkedIn

3/4/26, 7:00 AM





In Lean Six Sigma and process improvement work, performance issues rarely sit inside the task, but like to lurk in the handover between tasks.


I recently shared a Lean Six Sigma case study article on how a post-surgery ICU transfer was redesigned and reduced by roughly 50% through clearer leadership, sequenced communication and structured movement.


But methodology alone doesn’t tell the whole story.


I’ve also prepared a separate carousel that looks at how the collaboration with Formula One teams actually came about and how cross-industry thinking shaped the redesign.


This carousel focuses on the technical side - the numbers, the structural gaps, and the specific changes that made the difference.


Spoiler alert - no new tech or additional budget, but better process architecture.


If you are working on operational excellence and haven’t mapped your handovers yet, that’s probably where your biggest opportunity is hiding.



#LeanSixSigma #ProcessImprovement #OperationalExcellence #RiskManagement #RootCauseAnalysis







Ready? Let's talk.



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