Insights

Process maps are powerful tools - but only if they’re clear, current, and connected to how people actually work. They should make work clear and repeatable. - 5 mins read

Ever followed a recipe only to find a key step missing?
That’s how bad process documentation feels - 5 mins read

The Engine of Continuous Improvement and Operational Excellence. The Truth About PDCA: Are You Using It Wrong? ~ 5 mins read

Maximizing Results with Kaizen Events: The Importance of Professional Guidance and Standardized Processes ~ 5 mins read

The lack of understanding of customer voices is a common mistake made by companies like Kodak, Nokia, Bud Light, and Jaguar. ~ 5 mins read

Since the emergence of ChatGPT two years ago, AI has rapidly gained popularity. ~ 10 mins read

Key Takeaways from the Bulgarian Patent Office Cybersecurity Roundtable. ~ 1 min read

It stands for Define, Measure, Analyze, Improve, and Control. ~ 1 min read

Coming back after a long break can be challenging, here's what to do ~ 1 min read.

Process mapping is an important and pivotal tool to improve effectiveness and efficiency of a process. ~ 1 min read.

SIPOC is a valuable tool for gaining a quick and clear understanding of a process. ~ 1 min read.

SOPs are a cornerstone of effective organizational management and operations. ~ 1 min read